We all have limited time, and despite our best efforts at triage, email and meetings will probably always remain low-grade annoyances. But if you want to dramatically enhance your productivity, it pays to zero in on the biggest source of stress and wasted time: problematic clients.
Some entrepreneurs and executives fight to hold onto business at all costs, recognizing that it’s easier to retain a customer than to win a new one. That’s true, but many business leaders are loathe to fire clients, even when it’s the right move. I’ve been a consultant for the past nine years, and my client list today looks dramatically different than it did when I launched, in large part because of strategic decisions I made to let some clients go and take on others. Here’s how to recognize when it’s time for your business relationship to end.